Pushpinder Singh

Location: Ottawa, ON
Email: me[at]s1ngh[dot]ca
Website: s1ngh.ca

Work Experience

Cloud Operations Specialist

Assent
^{Feb 2022 - Present}

• Managed and optimized a multi-account AWS architecture, overseeing 500+ Windows/Linux servers on EC2.
• Automated provisioning and configuration using Terraform and Ansible, reducing deployment time from 2 months to a day.
• Migrated legacy systems to the latest OS versions and implemented Infrastructure as Code (IaC) processes.
• Deployed CI/CD pipelines for Terraform-managed SaaS application resources.
• Streamlined data migration processes with AWS StepFunctions and Lambda, increasing operational efficiency.
• Migrated web applications to containerized environments integrating ECS Fargate with CI/CD.

Technical Support Engineer

Fortinet
^{March 2021 - Feb 2022}

• Provided technical support for FortiGate firewall appliances and complex network topologies.
• Analyzed network packet captures and recommended corrective actions.
• Trained new hires through knowledge sessions and acted as an escalation point.

IT Systems Administrator

Upland Software
^{Sept 2018 - March 2021}

• Deployed and managed OS updates and patch management across multiple platforms.
• Configured and monitored network services and security protocols.
• Automated IT processes and deployments using scripting and automation tools.

Education

Computer Systems Technician
Algonquin College of Applied Arts and Technology
^{2017 - 2019}

Skills

• Cloud Technologies: AWS, Azure
• DevOps Tools: Terraform, Ansible, Puppet, Jenkins, Docker, GitHub Actions
• IAM: SAML, OIDC, LDAP
• Scripting: Bash, PowerShell, Python
• Networking: OSPF, BGP, SD-WAN, VPN
• Virtualization: VMware vSphere, Proxmox, KVM
• Monitoring: NewRelic, Elasticsearch (ELK), PRTG
• OS Management: Linux (RHEL, Ubuntu), Windows Server
• Database Administration: MySQL, PostgreSQL, MSSQL

Certifications

• AWS Certified SysOps Administrator - Associate, Jan 2023
• AWS Certified Solutions Architect - Associate, Jan 2022
• CCNA Routing & Switching, Dec 2019
• Red Hat Certified System Administrator (RHCSA), Sept 2020
• Fortinet Network Security Expert 1-7, 2021